What is Honouring Dignity?
Honouring Dignity is about respecting residents’ decisions, choices, and actions.
Residents are adults, and they feel respected when we treat them that way.
This is especially true when they make mistakes – like we all do.
What does Honouring Dignity look like?
In this video, Lucy has spilled some food. She may feel uncomfortable about it – perhaps even embarrassed. How should we respond to this?
This video has no sound.
How can you Honour Dignity?
Sitting down with residents
Using a napkin to gently clean residents’ faces
Asking permission before you do something with or for residents (e.g., putting on a clothing protector)
Speaking discreetly with team members about residents’ needs
Allowing residents to finish speaking (not interrupting)
Using courteous language like “please” and “thank you”
Respecting residents’ food preferences
Honouring residents’ seating preferences
Accepting the way a resident feels in the moment
Genuinely listening to what residents have to say
Respecting individual differences in how long it takes to eat
Accepting residents’ refusal for help
Placing what residents need for eating on the table so that they have control
Taking the time to understand what residents need
Treating residents with respect
Using residents’ preferred name